Privacy Policy for ORCCI Eco Products

Last Updated: February 2026

At ORCCI Eco Products, we bridge the gap between waste and wealth through advanced engineering and digital monitoring. This policy explains how we manage data across our website, WhatsApp API, Email communications, and IoT-enabled product dashboards.

1. Information Collection

We collect information through various touchpoints:

  • Direct Inquiries: Name, email, and phone number provided via website forms or WhatsApp.
  • IoT & Smart Dashboards: For clients using our Neutra AI or smart biogas systems, we collect real-time operational data (e.g., gas pressure, pH levels, temperature, and methane yield) to ensure system stability.
  • Marketing Interactions: Data on how you interact with our emails or WhatsApp catalogs.

2. Multi-Channel Marketing Communications

  • WhatsApp Marketing: By contacting us, you opt-in to receive technical brochures, project updates, and ROI reports. You can opt-out by replying “STOP”.
  • Email Marketing: We may periodically send “The ORCCI Green Bulletin” containing industry news, new patent announcements (like our natural thermophilic tech), and AMC reminders. Every email includes an “Unsubscribe” link.
  • Targeted Information: We use your past interests (e.g., Biogas vs. Composting) to ensure the marketing material you receive is relevant to your specific industrial or institutional needs.

3. IoT Data & Product Dashboards

For customers utilizing our AI-integrated systems:

  • Purpose: IoT data is collected solely to provide you with a live performance dashboard and to allow our engineers to perform remote diagnostics.
  • Security: This technical data is encrypted and hosted on secure cloud servers.
  • Access: Only authorized personnel from ORCCI and your designated site managers can access your plant’s specific dashboard.

4. Data Sharing & Third Parties

  • Confidentiality: We do not sell your personal or industrial data to third-party advertisers.
  • Service Providers: We share data only with essential partners (e.g., WhatsApp API providers like Interakt/Wati or Cloud Hosting services for IoT) who are also bound by strict confidentiality agreements.
  • Legal: We may disclose information if required by Indian law or to protect our intellectual property (patents).

5. Data Retention

We retain your project data as long as your system is operational or as required for historical “Green Audit” compliance and carbon credit tracking.

6. Your Rights

You have the right to:

  • Request a copy of the data we hold about your facility.
  • Request correction of your contact details.
  • Withdraw consent for marketing at any time.

7. Contact Us

For any privacy-related queries regarding our IoT dashboards or marketing, contact: Data Privacy Officer ORCCI Eco Products 1A 4, Monish Enclave, Sri Abinandhan Nagar, Nanmangalam, Chennai – 600129 Email: info@orccieco.in